Last updated: January 1, 2024
DottExp collects information you provide directly to us, including your name, address, email, phone number, and payment information when you use our shipping services. We also collect shipment data such as sender and recipient addresses, package contents, and tracking history.
We use the information we collect to process and deliver shipments, provide customer support, send shipping notifications and tracking updates, improve our services, and comply with legal obligations.
We do not sell your personal information to third parties. We may share your information with delivery partners, customs authorities, and payment processors as necessary to complete your shipment. All partners are bound by strict confidentiality agreements.
DottExp uses industry-standard encryption and security measures to protect your personal information. All data transmitted through our platform is encrypted using SSL/TLS technology. We conduct regular security audits to ensure your data remains protected.
We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
You have the right to access, correct, or delete your personal information. To make a request, contact us at privacy@dottexp.com. We will respond within 30 days.
For privacy-related questions or concerns, contact our Privacy Team at privacy@dottexp.com or write to: DottExp Inc., 1250 Avenue of the Americas, New York, NY 10020.